Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Reno Mill St.
Car Rental Location Details
This car rental branch is located near the intersection of Terminal Way and Greg St. in Reno and is a short drive from Reno-Tahoe International Airport. Sports cars and Jeeps are particularly popular rentals at this location (based on availability).
Areas Serviced
Downtown Reno, Sparks, Midtown, Galena, Damonte Ranch, Panther Valley, Lemmon Valley, Stead, Mill Street, Kietzke
Popular Day Trips From This Branch
South Lake Tahoe - about a 1.25 hour drive
North Lake Tahoe - about a 1 hour drive
Virginia City - about a 35 minute drive
Dayton - about a 45 minute drive
Sacramento - about a 2 hour drive
Bay Area - just under a 4 hour drive
Insider Tips for Driving in Reno
Avoid 395 from 4 - 6 pm Monday - Friday.
Be careful when turning in to the branch from Mill St. especially from 3 - 5:30 pm Monday - Friday.
Reno Parking Tips
Use the Sierra and 2nd St. area for downtown parking so long as you get verification from a nearby restaurant, bar, or theater. Use hotel/resort parking garages for Downtown Reno adventures.