Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Waikiki Discovery Bay Center
Information for Renting a Car in Waikiki Discovery Bay
This car rental branch is located at the start of Waikiki but adjacent to the Ala Moana area. Parking is extremely limited in Waikiki - many customers opt to pay for discounted parking in their respective hotels' parking lots or get a rental car for the day. Jeeps are particularly popular rentals at this location (based on availability).
Areas Serviced
Diamond Head, Koko Head, North Shore, Pearl Harbor
Car Rental Returns
Rental cars can be returned on the ground floor garage entrance located on Kaioo Drive. Please note that this location does not accept after hours returns.
Why Rent a Car at Discovery Bay?
There is no way to see the 100+ beautiful Oahu beaches than by car. Customers can customize their trips and enjoy all that this island has to offer at their own pace.
Distance to Popular Destinations
Diamond Head - approx. 20 minutes
Koko Head - approx. 30 minutes
Pearl Harbor - approx. 30 minutes
North Shore - approx. 1 hour