Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Renting a Car at Kona International Airport (KOA)
Information for Renting a Car at Kona International Airport
Enterprise Rent-A-Car offers a wide selection of rental cars at Kona Airport located in the Kailua-Kona area, which is approximately a 25 minute drive from the city center.
Rental Car Return
Follow the signs to the Kona International Airport from Queen Ka'ahumanu Hwy. Make your first right and turn left at the stop sign. The Enterprise branch will be on your right hand side.
Most Popular Activities in This Area
Enjoy the wide variety of things to do in this area including lava excursions, the Mauna Kea Observatory, as well as Surfing and Hiking.
Why Rent a Car at Kona Airport?
There's no better way to get to the abundant scenic points, unique hikes and the beautiful Hawaii beaches than with a rental car. Take things at your own pace and spend as much time as you want at each stop on your trip.