Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Honolulu International Airport (HNL)
Information for Renting a Car at Honolulu Airport
Enterprise Rent-A-Car offers a wide selection of rental cars at Honolulu Airport and is located approximately 25-30 minutes away from the city center. This is a great starting point for your trip to Hawaii!
Rental Car Return
Please do not follow the car rental return signs, as this Enterprise branch is a standalone location. The branch is located at the corner of Aolele St. and Aolewa Pl.
Popular Activities
Our customers enjoy taking a tour of Pearl Harbor, hiking Diamond Head, visiting the famous North Shore of Oahu, surfing at Waikiki Beach, snorkeling at Hanuama Bay, learning about the island's history at the Polynesian Cultural Center and experiencing Hawaiian cuisine at a traditional Luau.
Parking in Honolulu
Please make sure to read and observe all parking signs as many areas do not allow for overnight parking.