Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Downtown Los Angeles Union Bank Plaza
Information for Renting a Car in Los Angeles
This car rental branch is located in the Financial District of Los Angeles near the intersection of South Figueroa Street and West 4th Street. Luxury cars and SUVs are particularly popular rentals at this location (based on availability).
Areas Serviced
Downtown Los Angeles, Financial District, Pico-Union, South Park, Convention Center, L.A. Live, Little Tokyo, Elysian Park, Echo Park, Art District, Jewelry District, Westlake, Dodgers, Boyle Heights
Places of Interest
Hollywood – approximately a 15 minute drive
Universal Studios - approximately a 15minute drive
Santa Monica – approximately a 20 minute drive
Disneyland – approximately a 1 hour drive
About This Location
This branch is central to many locations. It is located on the street level inside Union Bank parking.
Nearby Attractions
University of Southern California (USC), Los Angeles Convention Center, Staples Center, Lakers, Clippers, Rams, Chargers, Dodgers, Elysian Park, Chinatown, The Hollywood Sign, Griffith Observatory