Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Advance Check-In is now available at 100+ U.S locations so you will not need to stop at the rental counter.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Anaheim Hilton Hotel
Information for Renting a Car in Anaheim
This car rental branch is located inside the Hilton Anaheim near the intersection of Harbor Boulevard and Convention Way. The rental counter is located next to guest services.
Areas Serviced
Anaheim, Hilton Anaheim
Places of Interest
Huntington Beach – approximately a 30 minute drive
Laguna Beach – approximately a 25 minute drive
Newport Beach – approximately a 20 minute drive
Disneyland – There is a shuttle for Hotel guests. If you prefer to walk, go north on Harbor and the park is on your left.
About This Location
There is no parking other than self-parking or with the valet. This location does not currently offer pick-ups or drop-offs. The car rental location at 231 W. Katella Avenue in Anaheim does offer these services.
Driving in Anaheim
Traffic is heaviest during the morning (8-10 am) and afternoon commute (4-6 pm) and is typically busiest at the intersection of Harbor and Katella.